Setting up alerts by using the UI

You can set up alerting in Environmental Intelligence Suite by using the user interface.

Procedure

  1. Add users to Alerting and assign roles.
    Add users by using the User management application. For more information, see Adding and managing users.
  2. Optional: If you plan to send notifications by email, create contacts offline in a file and upload the file to Environmental Intelligence Suite.
    Each contact is represented by their first name, last name, and email address. For more information, see Creating contacts.
  3. Optional: If you plan to provide more details about the asset location, such as the street address, create locations. You do not need to enter geographic coordinates in the location object, because that is part of an asset object. For more information, see Creating locations.
  4. Create assets offline in a file and upload the file to Environmental Intelligence Suite.
    Each asset represents a location, for example, the head office of a company, and includes latitude and longitude geographic coordinates. An asset does not have to be associated with a location or a contact, but can be associated with one location or multiple contacts. For more information, see Creating assets.
  5. Activate weather events for your organization by using sample criterias.
    Sample criterias are available in your account for you to use. For more information, see Activating weather alerts.
  6. Create custom criteria for groups of weather alerts by using sample criteria, for example, winter weather alerts.

    In step 9, you create rules by using criterias to activate alerting. You can also create rules by using sample criterias. If you use sample criterias, you do not need to define custom criteria as a part of this step.

    For more information, see Defining criteria
  7. If you plan to send notifications by email, create a message template. You might create a separate message for each alert rule, for example, winter weather template for the winter weather rule. For more information, see Creating alert messages.
  8. To send alert notifications to an HTTP endpoint, create an endpoint definition. Currently, endpoints can only be created by using the API.
    For more information, see Defining HTTP endpoints using APIs.
  9. Create an alert rule that you associate with a criteria definition and configure whether to notify contacts by email, to send notifications to an HTTP endpoint, and to send notifications to the Action center.
    In Action center, alerts are displayed which are sent either to email or to an endpoint. To enable adding alerts in Action center, you must configure to send notifications to the Action center, and you must also configure notifications for either email or an HTTP endpoint. For more information, see Creating alert rules.
    For more information, see Creating alert rules.
  10. If you create the rule by using sample criterias in the Criteria Builder in step 6, all assets and contacts receive alerts for the rule. If assets and contacts subscribe to custom criterias, they only receive alerts for the rules with those custom criterias. If you do not want the assets and contacts to receive all alerts, subscribe the assets and contacts to custom criteria:
    Option Description
    Subscribe assets to the custom criteria. Create asset endpoint subscriptions. For more information, see Creating asset endpoint subscriptions
    Subscribe contacts to the custom criteria. Create contact alert subscriptions. For more information, see Creating contact alert subscriptions.
  11. Verify that notifications are sent when weather alerts are triggered.

Results

Weather alerts display in the Action center. Alert notifications are sent for weather alerts that meet the criteria of the alert rule.