View information authorization
View information authorization is a basic authorization that allows you to view and list information across most applications in ESS. Internal users, Business Partners, and End users can have this authorization.
Applications like Inventory Explorer, Base Composer, Power Enterprise Pools, or Data Reports require that you have your Customer Number registered in your profile with the "View information" authorization to access information on that customer number.
The following list of actions describes what you can perform with "View information" authorization:
Search inventory (Inventory Explorer and Base Composer)
You need to have the Customer Number registered on your profile in order to view details in the Inventory Explorer and Base Composer applications.
Inventory Explorer
Inventory Explorer application enables you to search and browse details about products and services you have purchased from IBM. It gathers all relevant software, hardware, services, and support details for IBM Power and IBM Storage as well as hardware, services, and support details for IBM Z.
Inventory Explorer is available for all users - End Customers, Business Partners, Distributors, and internals. For End Customers that prefer to limit the accessibility to their inventory, a BP-Block access is available under the left menu function that is called Manage Customer Numbers.
For more details, read the Inventory Explorer - Description and access article.
Base Composer
Base Composer enables Business Partners and IBM Digital Sellers to create carts with their clients' current inventory details. Those carts are used as a starting point when ordering other products or upgrades to equipment when using e-Config on Cloud and CPQ Hub.
For more details, read the Base Composer article.
Run reports (Data Reports)
Run several types of reports that contain relevant details and get the results delivered in your email.
For more details, read the Data Reports article.
View Elastic capacity orders and assign to machines (Power Capacity on Demand)
In the Elastic capacity on-Demand application you need to have the Customer Number registered to your profile as a prerequisite. With "View information" authorization assigned to the Customer Number you access a list of existing Elastic Capacity on Demand orders and assign capacity to machines.
View existing machines and requests related to Virtual Serial Numbers (Power Capacity on Demand)
In the Virtual Serial Number application you need to have the Customer Number registered to your profile as a pre-requisite. With "View information" authorization assigned to the Customer Number you can access a list of machines.
For more details, read the Virtual Serial Number - How to buy? article.
View pools, machines, capacity credits (Power Enterprise Pools)
In the Power Enterprise Pools application you need to have the Customer Number registered to your profile in order to view details about pools, machines, and capacity credits if you use prepaid billing method. With "View information" authorization assigned to the Customer Number you can access a list of pools, machines, and credits status.
No actions, such as generating new pool IDs, are able to be performed with this grant. If you are an internal user or End customers and you want to convert the billing method from prepaid to paygo you need "Update" authorization.
For more details, read the Power Enterprise Pools 1.0/2.0 - Overview article.
Convert pool from prepaid to monthly billing (Power Enterprise Pools - Business Partners only)
If you are a Business Partner, "View information" authorization on the Customer Number allows you to convert the billing method from prepaid to paygo.
List supported Storage machines (Storage License Management)
In the Storage License Management application you can find a list of supported Storage machines. With a "View information" authorization and a serial number you are able to electronically access your license keys for FlashSystem, TS series LTO, TS4300, TS4500, TS7700, Diamondback products and manage activation codes for DS8000.
There is no pre-requisite to register the Customer Number to your profile. You can access the data using the serial number for the machine.
For more details, read the Storage License Management article.
List supported Power machines (Update Access Keys)
With a "View information" authorization and a serial number for the machine you have access to the list of supported machines. You can find expiration dates and statuses. You are able to generate and renew Firmware keys and AIX keys available for Power10 or newer generation of systems.
There is no pre-requisite to register the Customer Number to your profile. You can update UAK by having the serial number for the machine.
For more details, read the Update Access Keys - View, download and request keys article.
Upgrade Expert Care (Expert Care Management - Distributors and internals only)
In the Expert Care Management application, Distributors and IBM representatives can upgrade the Expert Care tier and service level of the existing contract.
For more details, read the Expert Care Management
Related topics:
→ View My Authorizations → Register Customer Numbers → Manage Customer Numbers