Migrating from the ClearQuest Synchronizer to the ClearQuest Bridge

If you use the ClearQuest® Synchronizer to synchronize IBM® Engineering Workflow Management (EWM) work items with Rational® ClearQuest change requests, you can migrate the synchronized work items and change requests so that they use the ClearQuest Bridge.

Before you begin

To perform this task, the following conditions must be true:
  • You are using ClearQuest 7.1.2 or higher with ClearQuest Web.
  • You are using Jazz® Team Server 4.0 or higher.
  • The ClearQuest Synchronizer is configured to synchronize work items with change requests.
  • The ClearQuest Bridge is configured. See Configuring the ClearQuest Bridge.

About this task

The main difference between the ClearQuest Synchronizer and the ClearQuest Bridge is that with the ClearQuest Synchronizer, data changes flow between the synchronized work items and ClearQuest records. With the ClearQuest Bridge, links are established between work items and ClearQuest records, but data changes do not flow between them. To support the flow of data changes that the ClearQuest Synchronizer provides, you must create synchronization rules that define the mapping of fields. As a result, it is easier to configure the ClearQuest Bridge than it is to configure the ClearQuest Synchronizer.

The ClearQuest Synchronizer includes a command-line utility, syncToBridgeTool, which finds all work items that are currently synchronized with change requests and then adds Related Change Request links to those work items and the corresponding change requests. In this way, you can move from using the ClearQuest Synchronizer to using the ClearQuest Bridge. Although the syncToBridgeTool utility is bundled with the ClearQuest Synchronizer starting in release 4.0, you do not need to have the 4.0 version of the ClearQuest Synchronizer running to use the syncToBridgeTool utility. If you have the 4.0 version of the ClearQuest Synchronizer installed, you can use the syncToBridgeTool utility while running a pre-4.0 version of the ClearQuest Synchronizer.

Note: Because the ClearQuest Bridge does not synchronize your project area with your ClearQuest user database, it does not create links between the work item and a corresponding change request when you create a work item or a change request. You must add the Related Change Request links.


  1. Navigate to cqsynchronizer-install-directory\gateway folder. For example: C:\Program Files\IBM\ClearQuest Synchronizer\gateway.
  2. Enter the syncToBridgeTool command with arguments that identify your synchronized environment. On Windows, specify syncToBridgeTool.bat. On Linux, specify ./syncToBridgeTool.
    Table 1. Arguments for syncToBridgeTool command
    Argument Required Value
    jazzUrl Yes URL of your EWM server. For example: https://fully-qualified-host-name:9443/ccm
    jazzUser Yes Your EWM user ID. This user must have permission to modify work items.
    jazzPwd Yes Your EWM password.
    jazzPA Yes Name of the project area that is configured for synchronization. If the project area name includes spaces, enclose the name in quotation marks. For example: "My Project Area".
    jazzWIType Yes A work item type, such as Defect or Task, that has a synchronization rule defined for it. You can also specify all for all work item types.
    cqRootServicesUri Yes The concatenation of the public URI and the Rational ClearQuest discovery context information. Specify the URL in Open Services for Lifecycle Collaboration (OSLC) format. For example: http://fully-qualified-host-name/cqweb/oslc/repo/mySchemaRepository/discovery
    cqUserDb Yes The name of the ClearQuest user database that is synchronized with the project area.
    cqUser Yes Your ClearQuest user ID. This user ID must have permission to modify change requests.
    cqPwd Yes Your ClearQuest password.


The syncToBridgeTool utility finds all synchronized work items of the specified work item type in the specified project area and adds a Related Change Request link to each work item and corresponding ClearQuest change request.
Note: Each time you run the utility, it looks at all work items of the specified work item type; therefore, subsequent executions of the utility against the same set of work items do not complete faster than the initial execution against those work items.


syncToBridgeTool jazzUrl=https://myRTCServer:9443/ccm jazzUser=bob jazzPwd=bobspword jazzPA=ProjectArea51 jazzWIType=Defect cqRootServicesUri=http://testhost/cqweb/oslc/repo/mySchemaRepo/discovery cqUserDb=SAMPL cqUser=bob cqPwd=bobspword

What to do next

If you no longer want to synchronize work items with change requests, after you finish running the syncToBridgeTool utility against all synchronized work item types, stop the ClearQuest Gateway and disable outgoing synchronization for the EWM server:
  1. Open a Web browser and enter the URL for your Jazz Team Server. For example: https://localhost:9443/ccm/. Login as a Jazz administrator.
  2. In the Configuration section of the Application page, click Advanced Properties.
  3. Scroll to the Item Interoperation component. For com.ibm.team.interop.service.internal.InteropService, click Edit. For Outgoing Synchronization Enabled, select false in the drop-down list.
  4. Click Save at the top of the page to save the change.