Searching for duplicate work items in the web client

While you edit or create a item, you can search the Jazz® repository for similar, or duplicate, work items.

1. Open the work item editor to edit an existing item or create a new one.
2. Click the Find Potential Duplicates icon on the toolbar.
   A query runs that searches for potential duplicate items. The query looks for items with similar text in the Summary or Description field. A list of potential duplicate work items is displayed in the query results table.
3. Review the query results to determine whether a duplicate work item exists. If so, complete one of the following steps.
   • Cancel the current work item.
   • Close the current item as a duplicate of the other item.
     1. Click the Links tab, expand the Add menu, and click Duplicate Of to link to the other work item.
     2. On the Overview tab, set the state transition to Resolved and set the Resolution to Duplicate.
   • Close the other work item as a duplicate of this item.
     1. Click the Links tab, expand the Add menu, and click Duplicated By to link to the other work item.
     2. On the Overview tab, set the state transition to Resolved and set the Resolution to Duplicate.