The RQM menu entry is not displayed

Although you installed the utility to export test artifacts in Microsoft Word or Excel, the menu bar does not have a menu for RQM.

About this task

Sometimes Microsoft Office fails to load add-ins that are built on the .NET framework v2.0 or later. See this Microsoft article for more information.

Procedure

To resolve the menu problem, try one of these possible solutions:
  • Install Microsoft Office 2003 SP3 with your current release of the product.
  • Upgrade to Microsoft Office 2007.