Reducing the scope of data that IBM Support Assistant Data Collector collects

IBM Support might ask you to reduce the scope of data that IBM Support Assistant Data Collector collects.

Procedure

  1. Navigate to the jazz-team-server-install-directory/support/isadc/scripts/RATLSHARE/settings directory.
  2. Open the jas.collection.properties file.
  3. Set the properties to collect the files that you want. See Table 1
    Table 1. Reducing scope properties
    Property Value Description
    rtl.collect.product.diagnostics.prompt true or false Diagnostic data provided by user
    rtl.collect.sys.info true or false System information
    rtl.collect.im.full true or false IBM Installation Manager data
    rtl.collect.product.config true or false IBM® Engineering Lifecycle Management product configuration
    rtl.collect.product.logs true or false Engineering Lifecycle Management product logs
    rtl.collect.ihs.info true or false IBM HTTP Server configuration and logs