Incorrect image value applied in the test fix

Review the following troubleshooting information when you see that the application pod status is not ready in the Applications Events table after applying a test fix to the Engineering Lifecycle Management application.

Problem

1. Log in to the Red Hat® OpenShift® Container Platform web console.
2. Go to Operators > Installed Operators and select the Engineering Lifecycle Management operator.
3. Go to the ELM tab and select the Engineering Lifecycle Management instance.
4. On the Details tab, verify the Engineering Lifecycle Management application status in which the test fix is applied in the Applications Events table. It shows the status as Failed. You can see a message other than The JTS application is ready.
5. Go to Workloads > Pods.
6. Verify the Engineering Lifecycle Management application pod status in which the test fix is applied. The application pod shows the status as ErrImagePull or ImagePullBackOff or InvalidImageName in the Status column.

Resolution

Contact IBM support to verify that the image value that you applied in the test fix is correct. For more information, see Applying or removing test fixes to the Engineering Lifecycle Management applications.