Troubleshooting the Jazz Team Server setup wizard

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There are several actions you can take if the server setup wizard does not load.

About this task

Check the following items:

Procedure

  1. Use the following URL to verify that the application server has started: http://example.com:9080.
  2. Verify that Jazz® Team Server has started by logging in to the Administrative Web user interface at this URL: https://example.com:9443/jts/admin. If the page does not load or the server has errors, the server did not start correctly. See the troubleshooting information in the Troubleshooting server issues section of this guide.
  3. The URI root for the Jazz Team Server path should be /jts. For example https://example.com:9443/jts must be used, rather than https://example.com:9443.