Increasing the logging level

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Additional logs are available for diagnosing communication issues between IBM® Engineering Requirements Management DOORS® - Web Access (DWA) and configured integrations. The logs provide information to help diagnose issues. They do not provide a complete record of every request to and from DWA.

The additional loggers are located in the /festival/config/festival-log4j.xml file in the installation directory of the DWA server. New logs are written to the default log location.

You turn on additional logging by changing the level value from INFO to DEBUG in the festival-log4j.xml file. The following fragment shows the default settings in the file.

Note: For 9.7.2.6 and later versions, the additional loggers are located in the /server/webapps/dwa/WEB-INF/log4j2-dwa.xml file in the installation directory. You can update the logging level by changing the level value from INFO to DEBUG in the log4j2-dwa.xml file.

<!--  Change this to DEBUG to log the primary oslc request details  -->
		<logger name="com.telelogic.dwa.web.mvc.filter.LogRequestFilter">
				<level value="INFO"/>
				<appender-ref ref="REQUEST_LOG"/>
		</logger>

		<!--  Change this to DEBUG to log the primary oslc response details  -->
		<logger name="com.telelogic.dwa.ui.mvc.view.http.HttpView">
				<level value="INFO"/>
				<appender-ref ref="RESPONSE_LOG"/>
		</logger>

		<!--  Default logger  -->
		<root>
				<priority value="info"/>
				<appender-ref ref="consoleAppender"/>
				<appender-ref ref="fileAppender"/>
		</root>

Turn on logging only for the areas for which you want extra information, and always leave the default logger with the default INFO log level.