Engineering Assistant widget

Review common error messages to diagnose issues in Engineering Assistant.

When these errors occur, you’ll see the corresponding messages displayed in the user interface. Each message includes a description and troubleshooting steps to help you resolve the issue.

To view detailed error logs, see Generating Pod Logs in Red Hat OpenShift.


Error message	Description	Troubleshooting
Internal server error.	Internal server error. Something went wrong while processing your request on the server. Possible causes: AI Hub supervisor agent error RM-AI agent error Authentication issue	Get the logs and contact to your administrator. For more information, see: Generating POD logs in Red Hat OpenShift Authentication issues Engineering AI Hub agents issues
Requested agent not found.	The agent name was not passed correctly.	Get the logs and contact to your administrator. For more information, see Generating POD logs in Red Hat OpenShift .
No licenses available. Try again later or contact your administrator.	License allocation failed.	Get the logs and contact to your administrator. For more information, see: Generating POD logs in Red Hat OpenShift Licensing issues
Request timed out. Try again later.	The request could not be completed because the widget did not respond within the expected time. Possible causes: Delay in AI Hub supervisor agent response Delay in RM-AI agent response Too many requests sent to the agent	Try again after some time. If the error persists, then get the logs and contact to your administrator. For more information, see Generating POD logs in Red Hat OpenShift