MCP issues

Common Model Context Protocol (MCP) authentication and connection issues with their causes and resolutions.

Error message

When this error occurs, the system displays the following message:

401 Authentication Error
Cause

The Personal access token (PAT) or access token is likely expired.

Resolution

If the PAT is expired, log in to the Engineering AI Hub console and generate a new PAT. If the access token is expired, follow the prompts from the MCP Client or log in to the console and refresh the token from the user interface.

MCP Clients such as IBM Bob or Copilot provide details about the authentication error.

Error message

When this error occurs, the system displays the following message:

Project not found
 
Cause

Invalid project ID or name.

Resolution

Use list_modeling_projects to find valid IDs.

Error message

When this error occurs, the system displays the following message:

Branch not found
 
Cause

Invalid branch ID or name.

Resolution

Use list_branches to find valid IDs.

Error message

When this error occurs, the system displays the following message:

Element not found
 
Cause

Invalid element ID or name.

Resolution

Use search tools to find element.

Error message

When this error occurs, the system displays the following message:

Pagination error
 
Cause

Invalid page or limit.

Resolution

Check parameter ranges.