Customizing work items
You can use the Eclipse client to customize the Work Items component to include specific types of work items and to support the development process that your team follows.
Other than work item categories, you customize most aspects of the Work Items component by using the Configuration Data Work Items editors available from the Process Configuration tab of the project area. You customize categories by using the Work Item Categories tab in the project area editor. To customize work items, you might define a state transition model, add priority and severity levels, require that users provide values for specific attributes, or add predefined queries.
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Attention: Each work item type can support up to 100 custom attributes.