Invalid private keys

Symptoms

Error: “An I/O operation failed or was interrupted. For further details, see the "Raw Error Message" and the additional messages”

Error: “List of potentially invalid parameters: Service Account Credentials”

Error: “Unexpected exception reading PKCS data”

Causes

These errors indicate that the Service Account Credentials contain an invalid private key value. This error is commonly caused by issues with the value that is entered into the Service Account field.

Resolving the problem

Follow these steps to resolve your invalid private key error.

  1. Check for any spelling mistakes or unnecessary characters in the User Account field.
  2. Reenter all fields.
  3. Create a service account credential file and enter it into the Service Account Credentials field.