Authorization errors


Error: “An I/O operation failed or was interrupted. For further details see the “Raw Error Message” and the additional messages”

Error: “List of potentially invalid parameters : Service Account Credentials”

Error: "Client is unauthorized to retrieve access tokens using this method, or client not authorized for any of the scopes requested."


These errors relate to service account authorization. Authorization issues commonly occur when required permissions are not provided to the service account or user account. The service account needs domain-wide read access. The user account requires reports access.

Resolving the problem

Follow these steps to resolve your authorization error.

  1. Verify that the service account is correctly configured with domain-wide services.
  2. Ensure that the user account has a role with reports access.