Documenting a DSC failure for IBM level 2 support
In the unlikely event that you are having problems with DSC, DSC can create files of information that you can forward to IBM® level 2 support for diagnosis.
Here is the suggested sequence you should use to trap relevant information:
- Log on to DSC.
IDIAG TR, which is the shortcut for
DSC DIAG TRACE ON(and automatically forces
DSC DIAG LOG ON).
- Work through your scenario.
ISNAP, which is the shortcut for
DD(IQITRSNP)of your TSO session and send them to me along with screen shots of every step of your failing scenario.
Please additionally supply the output generated by the
DSC VER) or the
DSC MAINT). This output shows the list of APARs
applied against DSC.
For more information, see: