MAP6520 Management Console power problem

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About this task

Use this procedure to isolate management console power problems.

MAP6520 Section-1

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Procedure

  1. Is the amber LED (bottom LED) of a power supply on solid, and is the amber LED on the front of the system turned off?
    • Yes, ensure that the power cords for both power supplies are fully seated and that the power distribution units (PDUs) and power outlets are supplying power.
    • No, go to the next step.
  2. Are the power supply LEDs turned off?
    • Yes, continue with the next step
    • No, go to the step 4.
  3. Perform the following actions, one at a time until the problem is resolved.
    1. Ensure that all of the power cords are fully seated in the power supplies.
    2. Ensure that all of the power cords are fully seated in the power distribution units (PDUs).
    3. If the power cords are plugged into PDUs, ensure the PDUs are turned on and that no PDU circuit breakers are tripped. For more information, see. MAP2770 Power distribution unit (PDU) isolation (Models A0x). If problems are found, replace the PDU.
    4. If the problem still exists, replace the power cords.
    5. If the problem still exists, replace the HMC.
  4. Is the amber LED of a power supply on solid and is the amber system attention LED on the front of the system on solid?
    • Yes, continue with the next step.
    • No, contact next level of support.
  5. Perform the following actions, one at a time until the problem is resolved:
    1. Resolve any serviceable events.
    2. Ensure that the power supply is fully seated in the system.
    3. Ensure that the power supply fan is not blocked.
    4. If the problem still exists, replace the HMC.