AMBTEMP

A processor (critical/warning) or system over-temperature fault occurred.

1. Is the room ambient temperature within normal range (less than 35 degrees C or 95 degrees F)?
   Note: Note: Derate the dry-bulb temperature 1° C per 175 m above 950 m (1.8° F per 575 feet above 3115 feet). For example, limit at 1200 m (3937 feet) is 33° C (91.4° F).
   • Yes, go to step 3.
   • No, go to the next step.
2. Do the following:
   1. Notify the customer. The customer must bring the room temperature within normal range.
   2. For more information about over-temperature conditions including proper installation of the storage facility, refer to MAP20E0 Rack temperature alert and the DS8000 Introduction and Planning Guide for your model. The Introduction and Planning Guide is found online and included on the Service Documents or Customer Documents media in the DS8000 ship group.
   3. Display open serviceable events looking for related over-temperature problems and review them.
   4. After the customer has restored the proper ambient room temperature, cancel all related over-temperature serviceable events.
   5. If the storage facility is powered off, you will need to manually power it back on using the management console. Refer to MAP2472 Powering off and on the storage facility from the management console.
   6. If the storage facility has problems powering on, look for new related open serviceable events or use visual symptoms to begin the repair. If none exist, contact your next level of support.
   7. Exit this procedure.
3. There can be other conditions that cause an over-temperature to be reported by multiple resources in this storage facility. Read the following substeps before continuing.
   1. An over-temperature may affect one enclosure or may affect the entire system. If it affects the system, there should be other related open serviceable events.
   2. Before continuing, read MAP20E0 Rack temperature alert.
   3. If other related problems are found, repair those first.
   4. If no other problems are found, return here and continue with the next step.
4. Are all enclosures and the system front and rear doors free of obstructions?
   • No: Notify the customer. The system must be free of obstructions for proper air flow. Continue with the next step.
   • Yes: Continue with the next step.
5. Ensure that rack fillers are installed in empty rack slots, and that slot fillers are installed in empty enclosure slots. Does the problem persist?
   • Yes: continue with the next step.
   • No, fill any open positions with the proper parts. Retry the procedure that failed. This ends the procedure.
6. Are you working with reference code 1xxx7201 or has reference code 1xxx7201 been logged?
   • Yes: The room temperature is too high. The customer must fix the room temperature problem identified in step 1 . If the customer has fixed the room temperature problem identified in step 1 and a reference code 1xxx7201 is still being logged, continue with the next step.
   • No: Replace the FRU listed in the error log for the SRC you are working with and go to step 8.
7. Replace the control panel Un-D1. Use the parts catalog to determine the part number for the field replaceable unit (FRU). Then, continue with the next step.
8. After each FRU is exchanged, is the error code that sent you to this procedure still reported?
   • Yes, replace the next FRU on the list. If all FRUs on the list have been replaced and there is still a problem, contact your next level of support. This ends the procedure.
   • No, the problem has been corrected. Return to the procedure that sent you here. This ends the procedure.