Management console hardware, software, and problems

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Find the management console hardware that you have:
  • xSeries 335, 336 or 3550, see Table 1.
Table 1. Entry for xSeries 335, 336, or 3550 management console hardware, software, and problems
Service Action Action
Entry point for analyzing management console problems with hardware, software, network, modem, 8-character error codes MAP6000 Entry point for analyzing management console problems
The customer cannot remotely access the management console MAP6730 Customer access to management console problem
Diagnose problems with the 2107 private networks that are connected to the management console MAP7000 Entry point for storage facility private network problems
Display the HMC role (primary, secondary) MAP60A0 Display the HMC role selection
Display the HMC MAC addresses for the customer Ethernet connection MAP6010 Displaying the HMC MAC address for the customer connection
Test configuration, communications, and call home Testing management console communications
Connect to the customer network Cabling and connecting the management console to the customer network
Manually backup the management console configuration after a change has been made MAP6680 Backing up HMC critical console data
Display the power-on self-test (POST) error codes Refer to the appropriate management console server manual1. In Chapter 3. Diagnostics, see:
  • Post error logs, Viewing error logs from the Configuration/Setup Utility program
  • Post error logs, Viewing error logs from the diagnostic programs
Display the system error logs Refer to the appropriate management console server manual1. In Chapter 3. Diagnostics, see:
  • Post error logs, Viewing error logs from the Configuration/Setup Utility program
  • Post error logs, Viewing error logs from the diagnostic programs
Power-on beep codes for the management console server (single beep is normal and expected) Refer to the appropriate management console server manual1. In Chapter 6. Symptom-to-FRU index, see Beep symptoms.
Power-on no-beep symptoms for the management console server (single beep is normal and expected) Refer to the appropriate management console server manual1. In Chapter 6. Symptom-to-FRU index, see No-beep symptoms.
The "System Error LED" on the front of the management console server is lit Refer to the appropriate management console server manual1. In Chapter 6. Symptom-to-FRU index, see Light Path Diagnostic panel system error LED (X335) or Light path diagnostics errors (X336).
Diagnostic error codes Refer to the appropriate management console server manual1. In Chapter 6. Symptom-to-FRU index, see Diagnostic error codes.
Power-on self-test (POST) error codes Refer to the appropriate management console server manual1. In Chapter 6. Symptom-to-FRU index, see POST error codes.
Notes
1 - The manual is on the IBM® DS8900 series Service Documents CDIBM DS8000 series Service Documents CDROM:
  • xSeries 335 Type 8676, Type 8830 Hardware Maintenance Manual and Troubleshooting Guide
  • xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide
  • IBM System x3550 Type 7978 and 1913 Problem Determination and Service Guide