MAP4xxx range

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MAP4020 Hard disk drive build process for both boot drives in a storage facility image LPAR
This procedure loads AIX and 2107 functional code on both the NVMe drives of one storage facility (SFI) image LPAR.
MAP4025 Acquire 2107 LIC bundle to the HMC
This procedure loads 2107 functional code bundle to the HMC before code distribution and activation. The code can be acquired from USB media or Fix Central.
MAP4040 Isolating LPAR operating system boot problems
A checkpoint might be displayed on the operator panel for a period of time while the boot image is retrieved from the device. If the checkpoint is displayed for an extended period of time and the NVMe drive LED is not indicating any activity, there might be a problem loading the boot image from the device.
MAP4050 Switching off the CEC enclosure system attention indicator (lit solid)
If the system attention indicator (LED) that is on the CEC enclosure is lit solid, use this procedure to switch it off. This is the same indicator that identifies the CEC enclosure for a FRU replace when it is flashing.
MAP4070 CEC memory problem
CEC memory has been detected as not being fully available.
MAP4080 SRC BE11D05A Heartbeat failure
There is a heartbeat failure between the functional code (CPSS) kernel and the fire house dump (FHD) kernel. One of the two storage facility partitions (also called an LPAR) in the storage facility image (SFI) is failing. The working LPAR has reported the serviceable event. The failing LPAR must be repaired first and then the next level of support will force a crash dump recover.
MAP4086 Restoring VPD after replacing the CEC enclosure service processor card (Models 99x, A0x)
If you replace the CEC enclosure service processor card, you must manually restore the vital product data (VPD) settings. Use this MAP to restore the settings.
MAP4087 Restoring VPD after replacing the CEC enclosure system backplane (Models 99x, A0x)
If you replace the CEC enclosure system backplane, you must manually restore the vital product data (VPD) settings. Use this MAP to restore the settings.
MAP4095 CEC enclosure processor core problem
CEC enclosure processor core problem. One or more cores have been deconfigured. Errors that call this MAP normally occur only while running View storage facility state (end of call), CDA pre-verify, or CDA code load.
MAP40A0 Update customer Network Time Protocol server settings for the HMC
The customer can request that the primary management console (HMC) periodically update its date and time from an external Network Time Protocol (NTP) server.
MAP4100 Repairing a service processor card (FSP) problem
This is not a standalone procedure. It must only be used if you were sent here from elsewhere in maintenance package. This MAP will assist you to diagnose and repair a service processor card problem.
MAP4150 Service processor password problem during code update
The code update process pre-verify check ensures the service processor card access and login passwords are as expected. If one or more passwords are not set as expected you are sent to this procedure to set them using the ASM interface.
MAP4350 Isolating cluster code load counter=2
The CEC enclosure LPAR attempted to IML two times and failed each time. A serviceable event was created. When the LPAR boots, it first loads the AIX operating system, then the functional code and finally the RAS (maintenance package) code. The code load counter is initially set to 0 and is increased by 1 at the start of the code load. If the code load is successful, the counter is reset to 0. If it is unsuccessful, the counter is not reset to 0.
MAP4360 Codes displayed by the CEC enclosure control panel
This MAP provides guidance on how to interpret and handle indications and codes on the CEC enclosure control panel.
MAP4370 CEC enclosure control panel does not show a normal display
This procedure provides guidance on how to resolve the situation where the CEC enclosure control panel does not show a normal display.
MAP43B0 Resolving SFI LPAR Dual Hard-Drive SRCs
SRCs in the range BE1110xx are used to report problems that were detected by the SFI LPAR dual hard-drive process. In some cases they will be logged normally during a repair action and in some cases they will appear in conjunction with other SRCs.
MAP43C0 SFI LPAR IML from Second Hard Disk Drive
SRC BE111060 is used to report a problem that caused the storage facility LPAR to boot from the second hard disk drive in the partition boot list instead of the first.
MAP4510 CEC enclosure to CEC enclosure communication failure
MAP4520 Pinned data and/or volume status unknown
"Pinned" data can exist for drive fast write, high bandwidth sequential fast write, and cache fast write data. Pinned data is caused by failures that prevent data from being destaged to storage enclosure drives. These are either drive failures that make the array or volume unavailable or failures that make cache or NVS data unavailable. Pinned data can only be freed or unpinned by a successful retry of the destage operation or a request to discard the pinned data that is received from the host or service interface.
MAP4530 I/O enclosure communication or power error
This MAP lists I/O enclosure SRCs that require special repair actions to be completed by the service representative or the next level of support.
MAP4560 No valid subsystem status available
There is no one problem that will identify the various combinations of failures that created the No valid subsystem status available condition. This procedure will help you determine the highest priority problem to repair first.
MAP45A0 Pinned data special case
A pinned data condition can occur when handling logical partitions (LPARs).
MAP4760 Recovering from corrupted files or functions
A cluster file (dataset) or function is corrupted. If this has affected customer operations, a separate serviceable event should have been created. In many cases, customer operations will not be affected. Only Processes and/or files used by the RAS (maintenance package) processes might be affected.
MAP47B0 NVS Mismatch
A mismatch between the NVS function in the two LPARs for the storage facility image has been detected. The NVS function is provided by the main system memory that is not needed for the AIX operating system and function code. The memory system memory resides on CEC enclosure, system processor card memory DIMMs. Normally this error is caused when some of the memory in one CEC enclosure is no longer available for use, or if there is a mismatch of functional code levels between the two LPARs and NVS contains modified data.
MAP4820 Performing a slow boot of a CEC enclosure
This procedure provides guidance on how to perform a slow boot of a CEC enclosure.
MAP4841 CEC enclosure fails to power off during service processor repair (Models A0x)
You have been sent to this procedure during the replacement of a CEC enclosure FRU.
MAP4910 Handling a missing or failing host adapter (HA) or host adapter port HA port or zHyperLink adapter resource
This failure indicates that an expected Host Adapter (HA), Host Adapter Port (HA port), or zHyperLink adapter resource was not found (SRC=BE360012). This might mean that the resource is not in the expected location or the resource is failing in such a way that it cannot be detected.
MAP4920 Handling a missing device adapter resource
This failure indicates that an expected device adapter resource was not found (SRC = BE340012). This failure might mean that the resource is not in the expected location or the resource is failing in such a way that it cannot be detected.
MAP4930 SRC BE362601 Wrap test failed
The host adapter port wrap test has failed.
MAP496C Recovery actions for PCIe-related I/O enclosure errors
This MAP lists SRCs that require special repair actions to be completed by the service representative or the next level of support.
MAP4970 SRCs that require next level of support or special repair actions
This MAP is called for SRCs that require special repair actions to be completed by the CE or next level of support. Replacing FRUs, updating code, power-cycling the CEC, or power-cycling the storage facility do not correct these conditions.
MAP4980 Encryption and key management server SRCs and repairs
The encryption key management server works with IBM encryption-enabled storage components (drives, device adapter, and functional code) in generating, protecting, storing, and maintaining encryption keys that are used to encrypt information that is written to and decrypt information that is read from storage media. Encryption gives the customer an added layer of protection for their data. The combination of data encryption on the DS8000 and the customer data encryption key stored on the customer's encryption key management server external to the DS8000 ensures that if the DS8000 or any drives with encrypted data are stolen, data cannot be accessed. With TCT encryption, the data is protected while in transit from the DS8000 to the cloud server and while it is stored on the cloud server. With endpoint encryption, the data is protected while in transit between DS8000 and the host server.
MAP4990 LIC feature license failure
This procedure will guide you in handling a LIC feature license failure.
MAP4A00 HMC failure with CCL code update or code update utility still active
This procedure is called for when an error is detected but the management console (HMC) cannot communicate with the Storage Facility Image (SFI) to suspended CDA or the HMC fails and becomes inaccessible while a code load is in progress. CDA attributes are kept in the SFI. For the latter condition, no open problems can be viewed.
MAP4A10 Code update error during acquire
Acquiring the code to be loaded onto the HMC detected a problem.
MAP4A20 Error during update of HMC code
An error was detected during the HMC code update process.
MAP4A40 Code update CCL process was automatically suspended
This MAP is called for a CCL Activate Step that is automatically suspended by CCL. A code update process activate step running under CCL has been automatically suspended by an unexpected problem that should have created a separate serviceable event from the one that sent you here.
MAP4A50 CCL update errors that will result in code update being automatically suspended
MAP4A60 Verify resources before restarting CCL code update
MAP4A70 Concurrent code load update process completed but not all resources were updated
A concurrent code load (CCL) update process detected a problem during the update and was able to continue. Not all code updates were completed.
MAP4A90 Code update utility process was automatically suspended
MAP4AA0 Code update utility errors that caused a suspend
MAP4AA5 CDA preload suspended, partner HMC unavailable
The HMC could not replicate the bundle to its partner HMC during preload because it could not communicate with the partner.
MAP4AB0 Unknown Code Update Error
An unknown error has been detected by the CDA process.
MAP4AC0 Code update pre-verify check
MAP4AF0 CDA utilities for update of firmware and LPAR LIC on second CEC
MAP4F00 Warmstart or quickstart occurred
A warmstart or quickstart of an LPAR has occurred. The next level of support may need one or more dumps off-loaded to analyze the cause. If more than one warmstart has occurred for this LPAR, they will all be reported by the same serviceable event.
MAP4F20 SRCs BE40020x unavailable resource recovery
This procedure recovers an unavailable CEC enclosure or I/O enclosure to operational.
MAP4F30 Recover login profile error detected by CDA
Certain operations require the service processor user ID dev to be enabled. If CDA detects that dev is disabled, you will be sent to this MAP to enable it.

Parent topic: M Procedures and MAPs