Unlocking an administrator account

If your user role is administrator, you can unlock an administrative password. For example, there might be times when administrative users forget the password that they use to access the DS8000 Storage Management GUI.

About this task

Beyond the set number of allowable attempts with the wrong password, the account is locked. If the administrative account is locked, the administrator must use the security recovery utility tool to reset the password to the default (administrative).

1. On the Hardware Management Console (HMC), open the HMC application.
2. Enter the HMC password.
3. In the navigation, select HMC Management.
4. Select Start/Stop ESSNI from the Storage Server HMC Tasks list. The Start/Stop ESSNI panel is displayed.
5. Under Security Recovery Options, click Reset to reset the ESSNI password to default.
6. Click Apply.