Addressing Orphan Scenarios

Scenario data is never affected when you reset the application configuration, i.e. existing scenarios are always preserved in the application.

Note:

Note that "Existing" scenarios refer to scenarios that have not been deleted, for instance, using the options Move to Trash and Empty Trash. For more details, please refer to Section Using the Scenario List Widget.

However, in some cases, users can no longer see existing scenarios in the web client after resetting the application configuration, as described in Sections Importing an Application Configuration File or Resetting the Application Configuration to Default. This happens when workspaces are deleted by the reset and the scenarios in them become "orphans".

Orphan scenarios are moved to a workspace called Lost and found. It is automatically created, if necessary, with the scenario-service user as the owner and default permission rules.

For example, importing a configuration file can lead to this situation as follows:

  • Initially, the application has workspace W1 with scenario S1 in it.

  • The user exports app-config.json.

  • The user creates workspace W2 and scenario S2 in it.

  • The user reimports app-config.json and leaves the option Workspaces and Folders ticked (default).

The result is that:

  • Since workspace W1 was exported in app-config.json, it continues to exist with its scenario S1 as scenarios are always preserved in the application database.

  • Scenario S2 is placed in workspace Lost and found as an orphan.

When this happens, the user performing the reset needs to use the Permissions view to change the permissions on workspace Lost and found.

For more details, please refer to Section Understanding the "Application Elements Override" Tab.

Note:

Note that , to prevent moving all scenarios to workspace Lost & Found, users can untick the option Workspaces and Folders when Importing an Application Configuration File.

To Edit the Permissions on Workspace "Lost and Found"

  1. Connect to the web client as a user with sufficient permissions to change permissions on workspace Lost and found. For more details, please refer to Section Accessing the Web Client.

  2. In the Topbar Menu Settings, click on Settings > Application Configuration > Permissions. For more details, please refer to Section Understanding the Topbar Settings Menu. The Permissions management view opens.

    Permissions View

  3. Click on the tab Application Elements Overrides. The page refreshes.

  4. In the left panel Application Elements, click on Lost and found. The page refreshes.

  5. In the middle panel, click on Everybody or only the users impacted. The page refreshes.

  6. In the right panel, tick the Access and Modify checkboxes for the Workspaces and Scenarios.

  7. In the toolbar, click on the button Save. The configuration is updated. This way, the selected users can move the orphan scenarios from the Lost and found workspace to the desired one(s). For more details, please refer to Chapter Managing the Application Data.