5B86 - Accessor could not read a frame barcode label

Edit online

The robotic accessor could not read a frame barcode label. This could be caused by a damaged frame label or a faulty scanner located on the robotic accessor. This fix procedure describes how to diagnose and fix the problem.

Fix procedure

  1. Put the library in service mode:
    1. From the management GUI., go to Actions > Change Library State.
    2. Choose In Service Mode (Offline) option and then click the Set button.
  2. Open the front door.
  3. Confirm the frame bar code label is not damaged or dirty.
  4. Verify the X and Y end stops are not damaged (end stop bent). If damaged go to contact IBM support.
  5. Close the door and set the library online:
    1. From the management GUI., go to Actions > Change Library State.
    2. Choose Online option and then click the Set button.
  6. If the problem persists, Contact IBM support.
Attention: If the problem has occurred multiple times and still not resolved, Contact IBM support to discuss replacing the robotic accessor.

Damaged Components
During the procedure, if any part is found physically damaged, replace the applicable Customer Replacement Unit (CRU). See Customer service procedures.