CRFCN0081E

No Customization directory
    is specified.
    The Customization
      directory is not specified. For Windows the registry settings and for Unix the environment
      variable is not set correctly.
    An exception is logged
      in IBM® DevOps Test UI (Test UI) debug file.
    Depending on your
      operating system, complete one of these tasks: 
        For Windows environment check the registry key HKEY_LOCAL_MACHINE\SOFTWARE\IBM\DevOps Test UI\Rational FT Customization
            Directory
           customization directory and verify that it is set
          properly.
        For the Unix environment check the environment variable RATIONAL_FT_CUSTOMIZATION_DIRECTORY
           is properly set. Contact support if the problem persists.
      
You can also check the error details in the debug file. To enable
        the debug file:
          Open the ivory.properties file located at C:\Program
                            Files\IBM\DevOpsTest\FunctionalTester\bin
          
          Set rational.test.ft.debug.enabled=true
          Set rational.test.ft.debug.filter=default,1
          Save the file and open Test UI.