Troubleshooting and Support

Learn how to troubleshoot some common issues with IBM DevOps Deploy (Deploy).

General product troubleshooting
There are a number of self-help information resources and tools to help you troubleshoot problems.
Logging
The server maintains logs for auditing and troubleshooting.
Troubleshooting the DevOps Deploy server and agents
Troubleshooting information that is specific to the server and agents is provided here.
Troubleshooting DevOps Deploy when running as a container
When you install IBM DevOps Deploy (Deploy) server by using the provided Helm chart, two containers are created. The first is named init that performs some initialization steps, including initialization of your database. The second is ibm-ucd-prod, which is the main server container. You can debug issues by checking the logs of each of these containers.
Troubleshooting problems on z/OS
To troubleshoot problems on agent computers that are running IBM® z/OS®, examine the agent log files.
Performing AI analysis on failed deployments
You can perform AI analysis on failed deployments to identify the root cause of the failures and troubleshoot them easily.