Generating pass ticket results in ERROR ServerThread: 517: SafRc=8

Problem

CA TSS or ACF is unable to generate a pass ticket using 64-bit Java™.

Error

The full error message is:

ERROR ServerThread: 517: SafRc=8, racfRc=8 racfRsn=4 
ERROR RseDaemon: getServerPort(): result=0;server failure: 
      SafRc=8, racfRc=8 racfRsn=4
com.ibm.eserver.zos.racf.IRRPassTicket.generate(IRRPassTicket.java:226)
com.ibm.etools.zos.server.ZosSystemService.generatePassTicket
     (ZosSystemService.java:96) 
com.ibm.etools.zos.server.ServerThread.run(ServerThread.java:83)
java.lang.Thread.run(Thread.java:736)

Explanation and resolution

Maintenance for Computer Associates Top secret or ACF2 is needed.

View the file rseserver.log to see if the above messages exist:

CA TSS R14.0 use PTF RO31780
CA TSS R15.0 use PTF RO30836 
CA ACF2 R14.0 use PTF RO31548
CA ACF2 R15.0 use PTF RO30898

Additional information

None.