Services

Services provide functions for a business process. You can discover external services and use them in your process.

Service types in workflows
Learn about the types of services that you can model in your workflows.
Integrating services in the designer
Services provide functions for a business process, which itself is a sequence of services. You can discover and use external services in the designer.
Integrating AI agents
An AI agent in the designer is used to call an AI agent built in IBM® watsonx™ Orchestrate®. watsonx Orchestrate AI agents provide powerful AI capabilities that you can integrate directly into your workflow automations. The designer provides a discovery mechanism to find the AI agent in watsonx Orchestrate that you want, and to generate an AI agent artifact in the designer.
Integrating applications
An application connector is used to integrate an application such as Microsoft Exchange into your workflow automations. The designer provides a discovery mechanism to find the application actions that you want to use, and as a result generates an application connector artifact and business objects in the designer.
Exposing services
You can create an exposed service so that external clients can access capabilities that are exposed from a workflow automation.
Workflow automation services
Workflows can be published as automation services so that they can be discovered and reused.

Parent topic: Building