Creating a workflow automation

Design and develop workflow automations and workflow automation services to optimize core business processes.

About this task

You can create a new workflow automation as described here. Alternatively, you can do one of the following:

Procedure

  1. From your Home page, navigate to Design > Business automations.
  2. On the Business automations page, select Create > Workflow automation.
    The Create a workflow automation dialog opens.
  3. Give the workflow automation a name. To create a case solution, also check Includes case features.

Results

For processes, the process app designer opens where you can create the artifacts for your business process. See Creating a process. If you're creating a case solution, the case solution designer opens.