Workflow automation overview
Workflow automation orchestrates work to optimize core business processes and improve
productivity and efficiency. To address specific business situations, you can orchestrate multiple
workflows, such as structured processes for sequential collaborative work, unstructured cases for ad
hoc non-sequential activities, or services.
Business Automation Workflow includes:
- An authoring environment to create and configure workflow automations.
- A user experience for interacting with automations. To provide consistent user experiences, standardized workflows can be reused across the organization.
- Integrated AI services to speed up decision-making, summarize unstructured content, and provide intelligent recommendations to enhance work management.
- Public REST APIs for programmatic integration, to manage snapshots and interact with running processes and tasks.
- Administrative tools for optimizing how applications run, deploying new versions, and managing security.