Adding user help

This section discusses some of the issues involved in supplying user help in applications created with Alphablox.

In an ideal world, applications are intuitive and users don’t need any help figuring out how to use them. Unfortunately, this is rare, and the more complex the application, the more likely it is that you will need to offer user help.

It is a common oversight in the design and development of applications to forget to consider adding help to your applications. If the users of your application will be frequent, skilled users, and receive training, adding help throughout an application may not be critical, but can be useful. If your users will be untrained or casual (infrequent) users, however, offering user help can be and important determinant in your application's success. Your design group should consider user help and, if necessary, schedule time and resources for help development into your application development cycle.

The following sections discuss the availability and behavior of user help in Alphablox applications and the implications of your design decisions.