Using the db2support tool

You can run a command to gather information about your environment to be used by IBM® Support for Db2 or Db2 Warehouse.

About this task

The output of db2support -s is also included in the OpenShift must-gather output. If you have already run the must-gather for IBM Support, db2support might not be required unless specifically requested.

Procedure

Exec into the Db2 pod.
Become the Db2 or Db2 Warehouse instance owner:
```
su - ${DB2INSTANCE}
```
Run the db2support tool:
```
db2support
```
The resulting db2support.zip file is saved in the current directory, /mnt/blumeta0/home/db2inst1.

Create a db2support directory and store the db2support.zip file in the directory:

mkdir /mnt/blumeta0/home/db2inst1/db2support

mv db2support.zip /mnt/blumeta0/home/db2inst1/db2support

Exit the pod and copy the db2support.zip file from the Db2 pod directory to the current directory:
```
oc cp c-db2oltp-1658911541231208-db2u-0:/mnt/blumeta0/home/db2inst1/db2support
```