DSNA307I z/OS token-service REQUEST FAILED. SYSTEM RETURN CODE=X'hhhh'

Explanation

DSNACICS uses the z/OS® token services to save task-level information. The z/OS service returned an unexpected return code.

token-service is the token service function that DSNACICS requested. Possible values are:
Create_token
Create a token using the IEANTCR service.
Retrieve_token
Retrieve a token using the IEANTRT service.
See the description of IEANTCR or IEANTRT in MVS Programming: Assembler Services Reference (IARR2V-XCTLX)

System action

Stored procedure DSNACICS processes the next request.

System programmer response

Add a DSNDUMP DD statement to the JCL startup procedure for the stored procedure address space in which DSNACICS runs. Then rerun the application that calls DSNACICS. This causes Db2 to generate an SVC dump whenever it issues an error message for DSNACICS.

If you suspect an error in the Db2 stored procedure, you might need to report the problem. For information about identifying and reporting the problem, see Collecting diagnostic data for problems in Db2 for z/OS.Collect the following diagnostic items:
  • Console output from the system on which the job was run, and a listing of the SYSLOG data set for the period of time that spans the failure.
  • Dynamic dump, taken to SYS1.DUMPxx data set, by Db2 (04E and 04F abends).
  • CICS® trace listing.

Programmer response

Contact the system programmer.

Severity

12