Setting the Datacap Web Client Application Pool Identity

You must set the Datacap Web Client Application Pool Identity in the Internet Information Services (IIS) Manager window.

About this task

This procedure provides instructions on how to set the Application Pool Identity in IIS that Datacap Web Client uses to access Datacap.

Procedure

To set the Datacap Web Client Application Pool Identity:

  1. From the Windows Start menu, select Control Panel > Administrative Tools > Internet Information Services Manager.
  2. In the Connections pane, expand the server node and select Application Pools.
  3. In the Application Pools pane, select tmweb.net AppPool, then in the Actions pane, in the Edit Application Pool section, click Advanced Settings.
  4. In the Process Model section, click the Browse button next to the Identity field.
  5. In the Application Pool Identity window, select Custom account and click Set.
  6. In the Set Credentials window, enter the Datacap Web Client domain/Windows account information in the format, accountname@domainname. Enter the password twice, then click OK.
  7. In the Process Model section, set Load User Profile field to True.
  8. Click OK.
  9. Confirm that WebServer, Application Pool, and Default Web Site are started.
    Attention: After applying Microsoft's security vulnerability CVE-2022-38023 patch released by Microsoft on June 11, 2023, application pool users are required to use a service principal name (SPN). For example, in the Set Credentials window, modify the application pool user to use a service principal name (SPN) instead of the Datacap Web Client domain/Windows account information.