Understanding IBM program support

The IBM® Customer Engineering Program Support structure helps you resolve problems with IBM products, and ensures that you can make the best use of your IBM computing systems.

Program support, provided by the IBM Support Center and the change team, is available to all licensed users of IBM licensed programs. Read these topics so that you understand how to work with the IBM Support Center before you begin to document your problem.

Read these topics so that you understand how to work with the IBM Support Center before you begin to document your problem.