Collecting diagnostic information for CICS VR utilities

The IBM® Support Center requires these data sets if you experience a problem starting a CICS® VR utility through a batch job.

DWWMSG data set
If a CICS VR utility encounters certain error conditions, CICS VR writes error messages to the data set allocated to the DWWMSG ddname.

Refer to the batch job to find the name of the DWWMSG data set. If the batch job specifies SYSOUT=* for the DWWMSG ddname, send a printout of the job output to the IBM Support Center.

DWWDUMP data set
If a CICS VR utility encounters an unexpected abend, CICS VR writes diagnostic and tracing information to the data set allocated to the DWWDUMP ddname (if a data set has been allocated).

Refer to the batch job to find the name of the DWWDUMP data set. If the batch job specifies SYSOUT=* for the DWWDUMP ddname, send a printout of the job output to the IBM Support Center.

DWWDMSG data set
If a CICS VR utility encounters an unexpected abend, CICS VR writes a trace table of prologs and epilogs of the latest called modules to the data set allocated to the DWWDMSG ddname (if a data set has been allocated).

Refer to the batch job to find the name of the DWWDMSG data set. If the batch job specifies SYSOUT=* for the DWWDMSG ddname, send a printout of the job output to the IBM Support Center.

RCDS
To learn how to create a sequential data set copy of the RCDS, see Creating a sequential data set copy of the RCDS.