Contacting IBM Software Support
You can contact IBM® Software Support by phone, and you can register for support notifications at the technical support website.
- Go to the Copy Services Manager technical
support website at Copy Services Manager Support Portal (https://ibm.biz/Bdqrwj).
To receive future support notifications, sign in under Subscribe to support notifications. You are required to enter your IBM ID and password. After you are authenticated, you can configure your subscription for Copy Services Manager technical support website updates.
You can also review the IBM Software Support Handbook, which is available at http://www14.software.ibm.com/webapp/set2/sas/f/handbook/home.html.
The support website offers extensive information, including a guide to support services; frequently asked questions (FAQs); and documentation for all IBM Software products, including Redbooks® and white papers. Translated documents are also available for some products.
When you contact IBM Software Support, be prepared to provide identification information for your company so that support personnel can readily assist you. Company identification information might also be needed to access various online services available on the website. See Reporting a problem.