Installation log files
Use these log files to troubleshoot problems that are related to installation.
(IBM®
Tivoli® Storage Productivity Center only)
The installation
process has two parts: the prerequisite check and the installation.
If the installer fails during prerequisite checking, the logs can
be found in the following user-home directories:
| Operating system | Directory |
|---|---|
| AIX® | /home/root |
| Linux® | /root |
| Windows | c:\Documents and Settings\Administrator |
After the prerequisite checking stage is complete, information from the prerequisite log files is copied to the log files in the installation directory.
The following log files are in the installation directory:
- TPCRMInstall.loginstall_CSM.log
- Installation log file for base Copy Services Manager installation.
- AdvEdTPCRMInstall.loginstall_CSM_err.log
- Installation log file for the IBM Tivoli Storage Productivity Center for Replication Two Site Business Continuity installer and the IBM Tivoli Storage Productivity Center for Replication Three Site Business Continuity installer. This file is present if either the Two Site BC or Three Site BC versions is installed.
(IBM Copy Services
Manager only)
For distributed systems, the Copy Services Manager installation logs are in the directory path_prefix/Logs/.
- IATrace.log
- Installation trace log file for the Copy Services Manager installation.
- IAInstall.log
- Installation log file for the Copy Services Manager installation.
- IAMessage.log
- Installation message log file for the Copy Services Manager installation.
For z/OS, the following installation log files are in the UNIX System Services path_prefix/etc/ directory.
- install_CSM.log
- Installation log file for the Copy Services Manager installation.
- install_CSM_err.log
- Installation error log file for the Copy Services Manager installation. If this file is not empty (size is not 0), check this file to ensure that the installation finished successfully or to determine the error that occurred.
JCL jobs might also fail before you run the IWNINSTL job. These errors are captured in system SYSLOG, JOBLOG, and JES logs. Depending on which job failed, the messages go to the appropriate log.