Logs

The following information describes how to view and package logs to help you troubleshoot problems with Copy Services Manager.

Installation log files
Use these log files to troubleshoot problems that are related to installation.
Runtime log files
For distributed systems, the Copy Services Manager runtime logs are in the directory path_prefix/liberty/wlp/usr/servers/csmServer/logs/. For z/OS, the runtime logs are in the directory path_prefix/opt/IBM/CSM/wlp/usr/servers/csmServer/logs.
SAN Volume Controller and Storwize log files
For distributed systems, the SAN Volume Controller and Storwize® log files are in the directory path_prefix/liberty/wlp/usr/servers/csmServer/logs/svcApiTrace. For z/OS, the logs are in the directory path_prefix/opt/IBM/CSM/wlp/usr/servers/csmServer/logs/svcApiTrace.
ESS Network Interface log files
The locations of the ESS Network Interface (ESSNI) log files are essential to communications with the storage system.
Easy Tier heat map transfer log files
For distributed systems, the Easy Tier® heat map transfer logs are in the directory path_prefix/liberty/wlp/usr/servers/csmServer/logs//ethmt/log. For z/OS, the logs are in the directory path_prefix/opt/IBM/CSM/wlp/usr/servers/csmServer/logs/ethmt/log.
Viewing console messages
Copy Services Manager provides a detailed log of user and system activity.
Packaging the log files
You package log files to provide assistance to IBM® Support.