Email alerts

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You can receive email alerts from Copy Services Manager based on triggering events.

Email Alerts are enabled by default after setting up the email server, but can be disabled temporarily during planned events which would generate a large number of events.

At the top of the Email page for Alert Notifications, the page will indicate Email Notifications Enabled when the notifications are enabled.

To disable email notifications, click the Disable button.

To re-enable email notifications click the Enable button.

Email alerts are sent for the following general events:
  • Session-state change
  • Configuration change
  • Session-status notification
  • Communication failure
  • Management-server state change
  • Threat Detection
Email alerts are sent for the following general events:
Session State Change
When the state of any session changes, or if an auto-restart to a session was attempted.
Example: IWNR1950I [Aug 12, 2019 2:52:50 PM] Session GMP changed from the Preparing state to the Prepared state.
Configuration Change
When there are configuration changes involving adding or removing copy sets from sessions.
Example: IWNR1956I [Aug 14, 2019 2:12:46 PM] At least one copy set has been added to or removed from session GMP.
Unexpected Severe Status
When any session goes into an unexpected Severe status.
Example: IWNR1958W [Aug 14, 2019 2:43:05 PM] Session GMP has changed to the SEVERE status due to an unexpected error.
Communication Failure
When there is loss of communication to the storage systems.
Example: IWNR1955E [Aug 12, 2019 11:30:52 PM] The copy services management server, serverA.xyz.xyzlabs.ibm.com, has encountered communication errors with storage system DS8000:BOX:2107.BOXAB.
Active Standby Connected
When the active and standby server are connected.
Example: IWNR1951I [Aug 12, 2019 11:32:54 PM] High-Availability relationship serverA.xyz.xyzlabs.ibm.com->serverB.xyz.xyzlabs.ibm.com changed to the Synchronized state.
Active Standby Disconnected
When the active and standby server are disconnected.
Example: IWNR1951I [Aug 14, 2019 1:56:32 PM] High-Availability relationship serverA>serverB.xyz.xyzlabs.ibm.com changed to the Disconnected state.
Scheduled Task Completed
When a scheduled task completes successfully.
Example: IWNR2212I [Aug 14, 2019 3:10:55 PM] The scheduled task TASKX has finished running.
Scheduled Task Failed
When a scheduled task fails to complete successfully.
Example: IWNR2219E [Aug 14, 2019 3:08:53 PM] Scheduled task TASKX failed due to an error that was encountered while it was running.
Session RPO Trigger
When there are session RPO warning and severe threshold alerts.
Example: IWNR2752E [Aug 14, 2019 2:54:31 PM] The recovery point objective for the role pair of H1-J2 in session GMP has passed the severe threshold of 2 seconds.
Logical Path Change
When there are DS8000 storage system logical path updates or errors.
Example: IWNR1957I [Aug 12, 2019 3:09:36 PM] At least one path definition has been added or removed.
Threat Detection
When the storage system indicates that a volume or multiple volumes in a session might have noticed a potential threat detected.
Example: IWNR2262W [Aug 12, 2019 3:09:36 PM] A potential threat has been detected by the storage system for session xxxx, due to a workload anomaly.