Copy Services Manager cannot send SNMP alerts

Edit online

This condition occurs when Copy Services Manager server cannot communicate with the SNMP manager.

Problem

You receive an error message to which Copy Services Manager cannot send alerts. This error occurs when the SNMP manager is not registered correctly in Copy Services Manager.

Copy Services Manager sends all SNMP alerts to each registered SNMP manager. SNMP alerts are not specific to any particular session, and all alerts for any session are sent. You cannot choose to send a subset of SNMP alerts.

Action

  • To send SNMP alerts to your SNMP manager, verify that you configured Copy Services Manager properly to use the function. Use the lssnmp command to display a list of the SNMP managers to which SNMP alerts are sent.

    You can use the mksnmp command to add a specified manager to the list of servers if your SNMP manager is not found in the list.

  • If the SNMP manager is configured correctly, view the csmTrace.log file for information about what might be causing this issue.