Cannot connect to a SAN Volume Controller or Storwize cluster
This condition occurs when Copy Services Manager attempts to connect to a SAN Volume Controller or Storwize® storage system.
Problem
The user name that is used by Copy Services Manager to connect to a cluster for these storage systems must have the correct authorization.
Action
Complete
these steps to solve this condition:
- Ensure that the firewall is not preventing the management server from communicating with the storage system cluster, and that the storage system cluster can communicate with the management server.
- Ensure that the correct user name and password is specified for the storage system cluster.
- Ensure that correct IP address is specified for the storage system cluster.