Action requires a higher authorization level than is assigned to the user

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This condition occurs when a user tries to complete an action in Copy Services Manager and the user does not have the required authorization.

Problem

The actions that a user can complete in Copy Services Manager are determined by the user role. User roles can be assigned to an individual user or a group. The roles are Administrator, which as unrestricted access, Monitor, and Operator.

If a user is assigned to one role as an individual and a different role as a member of a group, the user has the authorization level that has greater access.

Action

Ensure that the user is assigned to a role that has authorization to complete the action. To view the users and groups that are defined in Copy Services Manager and their assigned roles, complete the following steps:

  1. Log on as a user or group that is assigned to the Administrator role.
  2. In the menu bar, select Settings > Administration. The Administration page is displayed with a list of users and user groups and their associated role. If you want to change the role for a user or group, select the user or group, and then select View/Modify Access from the Select Action list.