Managing email addresses for a user or group

You can add, modify, or remove email addresses for a user or group. The email address for LDAP users is defined on the LDAP server. To modify the email address, you need to update the LDAP server.

About this task

Complete the following steps to add, modify, or remove email address for a user or group.

Procedure

  1. Log in to Copy Services Manager as a user with administrator privileges.
  2. In the menu bar, click Settings > Administration. The Administration page is displayed with a list of Copy Services Manager users and group names, their associated roles, and email addresses.
  3. Select the user or group whose email addresses you want to add, modify, or remove.
  4. From the Select Action list, select View/Modify Access. The View/Modify Access page is displayed.
  5. In the Email Addresses field, modify or remove existing email addresses, or enter or copy and paste one or more valid email addresses.
    Note: You can add more than one email address by using commas to separate each email address.
  6. Click OK.
  7. Optional: You can send a test email to the email addresses set to a user or group. To send a test email, complete the following steps:
    1. Select the user or group to whom you want to send a test email.
    2. From the Select Action list, select Send Test Email. A pop-up window is displayed.
    3. Click Yes to send a test email.
    This test verifies that the recipients are receiving the emails. For an LDAP user who did not receive an email, contact the LDAP server admin to ensure that the mail attribute is defined for the user on the LDAP server.
    Note: Email addresses for LDAP and Active Directory groups are currently not supported. To send email alerts for individual users, the LDAP user must be defined on the Copy Services Manager server outside of the group.