Unable to validate a signature object for the CASE

Condition

You receive an Unable to validate a signature object for the CASE error when you download a CASE by running a cloudctl case save or an oc ibm-pak get command.

Remedy

Procedure

  1. Install a newer version of the tool that you were using.
      1. Download Cloud Pak CLI from https://github.com/IBM/cloud-pak-cli/releases.
      2. Extract the binary file that you downloaded by typing the following command, where <archive_file> is the name of the archive file that you downloaded.
        tar -xf <archive_file>
      3. Modify the permissions of the binary file by typing the following command, where <binary_file> is the name of the Cloud Pak binary file that you extracted from the archive.
        chmod 755 <binary_file>
      4. Move the binary file to the /usr/local/bin directory by typing the following command.
        mv <binary_file> /usr/local/bin/cloudctl
      5. Ensure that Cloud Pak CLI is working by typing the following command.
        cloudctl version
        Tip: MacOS users might see a message that this tool cannot be opened because it is from an unidentified developer. Close this message and go to System Preferences > Security & Privacy. On the General tab, click Open Anyway or Allow Anyway. Repeat the cloudctl version command.
      1. Download the latest version of the plug-in.
        • To download the latest release version from the public GitHub repo on MacOS, type the following command. 
          curl -L https://github.com/IBM/ibm-pak-plugin/releases/latest/download/oc-ibm_pak-darwin-amd64.tar.gz -o oc-ibm_pak-plugin.tar.gz
        • To download the latest release version from the public GitHub repo on Linux®, type the following command. 
          curl -L https://github.com/IBM/ibm-pak-plugin/releases/latest/download/oc-ibm_pak-linux-amd64.tar.gz -o oc-ibm_pak-plugin.tar.gz
      2. Extract the plug-in from the archive file by typing the following command.
        tar -xvf oc-ibm_pak-plugin.tar.gz
      3. Move the extracted plug-in to your /usr/local/bin directory by typing the following command.
        mv oc-ibm_pak-*-amd64 /usr/local/bin/oc-ibm_pak
      4. Verify that the plug-in is installed successfully by typing the following command.
        oc ibm-pak --version
  2. Run the command to download the CASE again.