Python 3 scripts time out

Python 3 scripts might time out if a secret for encrypting messages between the scripting container and Python has been updated.

Symptoms

Python 3 scripts time out in Orchestration & Automation.

Causes

This might happen if a secret for encrypting messages between the scripting container and Python has been updated. If a secret has been updated, one of the containers might have picked up the new secret, but the other not.

Resolving the problem

To resolve this problem if it occurs, restart the casesscripting and casespython3Scripting containers.