Working on cases in a Standard account
When you are in a Standard account, you can view and work on cases for one customer only. From the Standard account, you can create cases, perform bulk actions, use the Analytics Dashboard and Wiki for that customer.
About this task
Refer to the User Guide for information about working with cases and the features and capabilities available to you when investigating and responding to cases.
The account that you are currently in is shown beside your user name.