Disabling events on a device

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About this task

Note: To disable events on a device, Event Suppression must first be enabled per Suppressing device events.

Disabling events on a device can be useful when, for example, a bad/misbehaving device is generating numerous events and email alerts.

To enable/disable the ability to suppress events on a device:

Procedure

  1. When on the Monitor page, under the Device Summary section, click the device where you want to disable events.
  2. Click Disable Events in the upper right corner of the page.
    Note: If Disable Events is not present, then you need to enable Event Suppression per Suppressing device events.
  3. Select one of the three options.
    • Hours
    • End-date
    • Indefinite
  4. Pick the wanted option and complete secondary fields (if any) that become enabled.
  5. Click Update.