Conversion failures

If a conversion fails, a summary of the failures and any associated recovery actions appears on the Container Mode Configuration page.

Resolve each failure before re-attempting the conversion. The following non-exhaustive list of scenarios can cause conversion failures:

• Write threshold for service vault or vault being converted cannot be met.
• A container exists with the same name as a vault being converted.
• A storage account created from a previous conversion has been disabled when the associated manager account is enabled and is part of a subsequent conversion.
• An access key id to be converted exists in the system under a different storage account.

The service vault or any vault associated to a failed conversion cannot be deleted until a successful conversion (the successful conversion does not need to include the vault to be deleted) is performed. If a conversion has failed and you wish to delete the vault (or the service vault) and do not intend complete a successful conversion or move to Container Mode, a recovery operation must be performed. Contact customer support for more details.

If a conversion fails, any storage accounts/credentials converted will not be deleted even if the storage accounts/credentials are not associated to any subsequent conversions. The service API may be used to manually delete any unwanted storage accounts/credentials.

If a conversion fails, the listing of containers for a storage account may show containers created for vaults that were part of the failed conversion. The list of containers will be accurate once the next successful conversion is triggered. If you do not intend to complete a successful conversion a recovery operation must be performed. Contact customer support for more details.