Support

Configure advanced system settings
This option allows detailed modification to the internals of the software and must be used with caution and under the guidance of IBM® Customer Support.
Configuring Call Home
When Call Home is enabled, and a new incident opens in the Manager, the Manager automatically sends an email to open a Support Case with IBM Customer Support.
Logs
From the Settings tab, you can collect internal logs across several different devices and send them to an SFTP or HTTP server, or choose not to send collected logs. Log collection can be performed manually on demand or automatically based on a schedule. Log collection status can be viewed, which displays "real-time" status.
Troubleshooting console
Configuring Call Home
When Call Home is enabled, and a new incident opens in the Manager, the Manager automatically sends an email to open a Support Case with IBM Customer Support.
Logs
From the Settings tab, you can collect internal logs across several different devices and send them to an SFTP or HTTP server, or choose not to send collected logs. Log collection can be performed manually on demand or automatically based on a schedule. Log collection status can be viewed, which displays "real-time" status.
Troubleshooting console

Parent topic: Settings