Contact technical support

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Contact IBM Customer Support to report a problem with your system.

Technical Support

Web ibm.com/mysupport
Telephone 1-800-IBM-SERV (1-800-426-7378) or visit the Directory of worldwide contacts.

Be prepared to state your name, company name, location, a brief description and severity of the problem, and your preferred contact information. Someone from the IBM Customer Support team will respond to you within the stated severity response times that are listed in the table.