Error - Page Cannot Be Found When Starting IBM Controller

When you try to start IBM® Controller, an error message may state that the page cannot be found.

Ensure that the ControllerServer virtual directory is defined on the Controller Web Services Server, that it points to the ccr_location/ControllerProxyServer folder, and that you have access privileges for that folder.

You may also want to verify that you installed the supported versions of Microsoft .NET Framework as listed on IBM Cognos® Knowledge Center(http://www-01.ibm.com/support/knowledgecenter/) and that ASP.NET is installed and configured.

Procedure

  1. In Administrative Tools, start Internet Information Services (IIS) Manager.
  2. Expand Internet Information Services (local computer), Web Sites, Default Web Site and verify that the aspnet_client folder exists.
  3. If this folder is missing, complete the steps Install server roles and features to install and configure ASP.NET.
  4. Expand Internet Information Services (local computer), and then click Web Services Extensions, and verify that ASP.NET V2.0.50727 is set to Allowed.